Increasing Ridership

Winning back ridership

Deliver a seamless, personalised experience via Public Transport Operator’s mobile apps, including flexible ticketing solutions across all modes of transport, to make public transport the favoured choice for commuters. Win customers back from competing third-party apps.

Empowering the green shift

Predict commuters’ door-to-door travel behaviour and incentivise them to use public transport (modal shift) and switch from peak to off-peak travel. Create a measurable impact on emissions and pollution to access green funds.

Increasing customer retention 

Pro-active passenger communication about disruptions and pre-emptive incentives to offset inconveniences elevates customer satisfaction. Cross-selling opportunities beyond transportation for a richer user experience.